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Posts: 1
Registered: ‎10-15-2018

Insight dat export issues

I have 4 insights that appear to be the same. I get weekly exports from all 4. Only 1 comes back with the full daily summary data and readings every half hour. 2 come back with no daily summary data but reasonable readings every half hour. The other insight only has believable data for the dailly summary table but the every-half-hour readings are gibberish. This has consistenly been the case for about a year. Firmware and all appear to be up to date.

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Posts: 292
Registered: ‎08-08-2017

Re: Insight dat export issues

@holden2000

What workarounds have you done prior to this setback? May we know what devices have you connected to the 2 Insight Switches? Have you tried rebooting or resetting your Switches to observe if the same results appear?

Jo-Ann - 21744
WEMO Technical Support