12-05-2018 06:24 PM
I have 4 insights that appear to be the same. I get weekly exports from all 4. Only 1 comes back with the full daily summary data and readings every half hour. 2 come back with no daily summary data but reasonable readings every half hour. The other insight only has believable data for the dailly summary table but the every-half-hour readings are gibberish. This has consistenly been the case for about a year. Firmware and all appear to be up to date.
12-06-2018 04:19 AM
What workarounds have you done prior to this setback? May we know what devices have you connected to the 2 Insight Switches? Have you tried rebooting or resetting your Switches to observe if the same results appear?