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Posts: 24
Registered: ‎10-19-2017

Insight v1 switch not showing up in homekit with wemo hub

I have 14 wemo devices and just got an insight plug for my fountain. It show a up fine in wemo and my smartthings app. I have removed and readers my wemo bridge and all the devices but this one insight switch won’t work. I looked at the hardware version in the app and it looks like a v1 plug. All my other insights are v2 and Work with HomeKit and the bridge. Is v1 not compatible?
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Posts: 24
Registered: ‎10-19-2017

Re: Insight v1 switch not showing up in homekit with wemo hub

Love voice dictation.
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Posts: 80
Registered: ‎08-22-2017

Re: Insight v1 switch not showing up in homekit with wemo hub

Hi, eTronWe'd like this get sorted. The Wemo Insight Switch should work with the Wemo Bridge regardless of the version number. What steps have you done so aside from the ones you had above? Make sure that the unit is running the latest firmware. Upon connecting to the Home app, make sure that you're under the same network.

Carl_S 21985
WEMO Technical Support