01-21-2016 06:50 PM
It's firmware might not have been updated successful, Darkace. Try rebooting the WEMO link and bulbs. If the result is the same, turn off the working bulb while the other one is updating its firmware.
01-23-2016 06:47 AM
I had the same issue, try resetting the bulb in the WEMO app edit option and select erase everything. Then you will need to setup the light bulb again, relinking it. That's what I did and then the download ran successfully for me.
03-12-2016 09:45 AM
I'm having the same issue and I don't see how to access the edit option in the WEMO app (Android). With the Lightbulb highlighted I click on the pencil icon and the icons a the top go away, there is a DONE button at the bottom, but I don't see anyway to do anything else. It still says upgrading... I have rebooted, turned off the other light from the starter kit, reset the bulb.
03-13-2016 07:47 AM
Help is here, robertglickstee. Let's get this properly isolated. How did you perform the reset? How many bulbs do you own? Is this the first time that you've updated the firmware? Did you encounter an error message? We suggest that you uninstall the wemo app, reboot your handheld device, reinstall the app then try to update it again. Let us know if that does the trick.
06-07-2016 06:23 PM
06-08-2016 08:14 PM
I have the same problem.
I bought the WeMo starter kit (link+2 LED bulbs). One bulb is working ok, but the other always ahs a status of "upgrading...". I have reset and rebooted the link. It did not help. I have hard reset the bulbs, it did not help. I worry that the first bulb is essentially bricked.
This is not a good out-of-the-box user experience.