11-06-2018 09:52 AM
I've seen other posts on this same issue. I have 3 WEMO Mini's. MAC addresses printed on the devices agree with MAC addresses reported in my router. Hardware Info reported by the Android app is off by one for all 3. I would like to see what the response is from Belkin/WEMO support as to why this is. If one MAC is for setup and the other for operation, that print both on the devices as such.
11-07-2018 08:38 AM
Can you send us a screen shot of the devices MAC address so we can have a better look at it? Also, please make sure that the app version is up to date.