12-17-2014 07:54 AM
12-17-2014 09:31 AM
Typically you would look in your router's DHCP client table if they are connected.
Check if you are having similar issue to the link below please:
12-17-2014 10:05 AM
I just finished going through and mapping all the MAC addresses. This was quite a pain as I had to block devices one by one in the router then run around the house to see which one lost it's connection.
Most of my devices are in wall light switches so I could not easily get to the labels on the physical switches I did notice that the label on my sole outlet has the wrong MAC listed.
One would think there would be a way to identify the MAC in the Wemo App but this does not seem possible.
12-17-2014 10:24 AM
Actually this is all listed in the App under the report a problem area.
iOS:
More > Tell us what you think > Report a problem
Android:
System menu > Tell us what you think > Report a problem
It opens up your email app and populates info about your WEMO's and gets it ready for you to send to our support team. Just remove the email address it adds in and replace it with your own if you want a backup copy.
Regards,
Robert S.
Belkin Technical Support
12-17-2014 06:47 PM
I noticed printed on label MAC address is not matching actual address WEMO device is reporting. This applies to all devices I own. The 10 of these have address off by last :x1, one device had address off by xx:xx:1x:xx:xx:x1.
Why label differs from actual addresses?
09-21-2015 09:34 AM
the report a problem no longer opens up your email app to send the email and in fact I dont believe that it sends an email at all?
09-21-2015 01:05 PM
timblackhall wrote:
the report a problem no longer opens up your email app to send the email and in fact I dont believe that it sends an email at all?
This was changed when the 1.13 app was released.
If you have an iOS device you can still access this from a "Not Detected" WEMO in the devices list when you tap report a problem.
Regards,
Robert S.
Belkin Technical Support
01-02-2016 04:50 PM
How do you look up the MAC address? The report a problem trick did not work.
01-02-2016 04:54 PM
How do you identify the MAC address of WEMo switches? The "Report a problem" trick does not work.
01-02-2016 04:58 PM