01-31-2016 11:10 PM
Try uninstalling and reinstalling the NetCam App, let's see if that works. What's the iOS version of your iPad?
02-19-2016 11:26 PM
Are you getting an error message? Have you tried other mobile device? What's the iOS version of your iPhone?
03-10-2016 11:49 AM
Have you tried the reset process on this link?: http://www.belkin.com/us/support-article?articleNum=8154
If you have, please send us your contact details through our email at WemoCares@belkin.com so that we can escalate your case to our 2nd level support team.
05-09-2016 07:54 AM
11-03-2016 08:11 PM
This may be a fix. I have the standard def netcam and just got the HD netcam. No problems whatsoever bringing up the SD cam. The HD cam worked for a very short while and then video connect errors or simply a blank screen.
i had the SD cam set to max frame rate and highest quality. Same with HD cam. Apparently, by setting each cam to auto adjust, this solved the problem. Try that and you may also try settings in manual mode of frame rate and quality for each cam until you get something that works.
im not impressed with Belkin or the supposed HD cam. You may also want to be sure that you're seeing a live image by having a ceiling fan on or something that moves outdoors, or you may be looking at a frozen vid and be totally unaware that you're looking at a still frame of video.
11-03-2016 08:25 PM
Most people choose channels 1,6 or 11 because that's the thing to do. That's erroneous thinking because that means that all of your neighbors are doing the same thing. Lots and lots of packet collisions will take place. Your router or by using a network analyzer will tell you all the devices on each channel. Choose a channel that's free of other devices. Shoot for the middle.
Yeah, I know, that's not the typical IT mantra, but choosing a free channel inbetween the heavily used channels may give you just enough signal and albeit some issues with channel crosstalk may be much more preferable than assured packet collisions.
This is especially true if there is distance and hence weaker channel frequencies used by others.