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Posts: 2
Registered: ‎04-16-2017

New Wemo smart plugs won't accept new rules.

Just got rid of my old style Wemo smart plugs and put in Mini ones, only to have them not be able to accept new rules, and for that matter, the rules I was using with my old smart plugs were still in the app. Got rid of those first and then tried to put in new ones and here we are. Any ideas out there?
Moderator
Posts: 92
Registered: ‎07-04-2016

Re: New Wemo smart plugs won't accept new rules.

Hi, KYJazzyJeff. Since you're using a new unit, you'd need to uninstall and reinstall the app. The units should be reset too (if you've already configured them to the app previously).

Harvey - 21598
WEMO Technical Support