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Posts: 2
Registered: ‎04-03-2019

No 8 Digit Code for Apple Home Kit - Wemo AC3 Smart Plug ???? Frustrated ....

I have gone through all the recommendations.  Reset devices 3 times, Cleared cache on iPhone, etc.  Still cannot connect to Apple Home.  Need technical support please. 

Moderator
Posts: 314
Registered: ‎08-22-2017

Re: No 8 Digit Code for Apple Home Kit - Wemo AC3 Smart Plug ???? Frustrated ....

@socalagt

 

Hi there! What's the model number of the Wemo device(s) that you're trying to integrate? If force closing the app still goes that same way, try to uninstall-reinstall the Wemo App and retry the process. If running the latest Wemo App and firmware version, it will no longer require us to put in an 8-digit code for the integration. Here's your guide on how: https://www.belkin.com/us/support-article?articleNum=288072&_ga=2.38795360.291667792.1554620740-2031...

 

Also, make sure that you’re connected to the same Wi-Fi network as the Wemo unit when setting it up. 

Carl_S 21985
WEMO Technical Support
Posts: 2
Registered: ‎04-11-2019

Re: No 8 Digit Code for Apple Home Kit - Wemo AC3 Smart Plug ???? Frustrated ....

[ Edited ]

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