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Posts: 1
Registered: ‎02-16-2017

Osram bulbs show under Hardware but not on device list

Hoping someone can help.

 

Trying to add my 3 osram bulbs. They show in the wemo app under settings hardware but they do not show on the device tab. I also have the Yonomi app and they show on there with no problem.

 

Also, when I click on the rules, nothing happens, it just stays on the device screen.

 

I have already tried resetting bulbs, resetting link, uninstalling app, force stop, clear cache and data.

 

On Hardware info tab, my 2 wemo bulbs have an 83 under them, the 3 osram bulbs have a 01 under them. App version is 1.17.1 (98). Running on an Android phone.

Moderator
Posts: 519
Registered: ‎06-17-2015

Re: Osram bulbs show under Hardware but not on device list

@johnmaisel
What's the model number of your Osram Bulbs? Have you tried using another smart device that has the Wemo app?

Thaddeus - 14850
WEMO Technical Support