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Posts: 1
Registered: ‎03-09-2018

Remote Access is not showing my iPhone X

For the wemo light switch, when I go to More > Remote Access, I see my old iphone, but I do not see the new one.

 

How do I add it?

Posts: 1
Registered: ‎03-09-2018

Re: Remote Access is not showing my iPhone X

 
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Posts: 134
Registered: ‎08-08-2017

Re: Remote Access is not showing my iPhone X


@kenlp300 wrote:

For the wemo light switch, when I go to More > Remote Access, I see my old iphone, but I do not see the new one.

 

How do I add it?


The device should add it automatically. To isolate, try to reboot the Wemo Light Switch and the router. If that won't work, re-install the app. BTW, can you control the Wemo using the iPhone X remotely?

Gerard-21724
Wemo Technical Support