WEMO Hardware

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Expert
Posts: 93
Registered: ‎07-04-2016

Re: Reset Wemo Dimmer Switch

Hey there, PeteF. Since you've done the steps mentioned above, we advise you follow Bilim35CI7's suggestion first, and see how it goes. Should the setback persists, shoot us an email via WemoCares@belkin.com so we can have our Escalation Engineers look into your case further. Send us your full name, phone number, home address, and a link of this thread (for reference).

Harvey - 21598
WEMO Technical Support
Posts: 1
Registered: ‎11-02-2017

Re: Reset Wemo Dimmer Switch

[ Edited ]

I learned the hard way,

 

The on/off button is NOT the LED bar, 

The LED bar is the small LED thats lights up with different colors at the bottom of the ON/OFF button. This is used for reset purposes. Press this until red to reset the switch. Btw mine doesn't work even after I reset it. Guess its fried.

Posts: 1
Registered: ‎11-02-2017

Re: Reset Wemo Dimmer Switch

I'm having the same problem. I have 2 Dimmers and 7 Wemo light switches. 1 of the dimmers freeze and I can't reset it or turn it off without switching the breaker. The dimmer is only a few months old.  Anyone know how to get it working without fliping the breaker  ?  The light (white, blue, red light ) doesn't even show on the bottom unless if I switch the breaker.

Moderator
Posts: 225
Registered: ‎01-05-2016

Re: Reset Wemo Dimmer Switch

[ Edited ]

@jaguar2010

 

Do you mean to say that after a reset, you aren't able to see the SSID of the Wemo Dimmer on the available WiFi networks of your handheld device? Make sure to follow the steps in setting it up from this link

 

@bigjlm123

 

Email us at WemoCares@belkin.com with the link to this thread, your username, and your contact details so we can sort it out further. 

Ces-21490
WEMO Technical Support
Sbp
Posts: 4
Registered: ‎12-04-2017

Re: Reset Wemo Dimmer Switch

Works for me turn off power / breaker

 

Posts: 21
Registered: ‎12-03-2017

Re: Reset Wemo Dimmer Switch

I just tried to do the same from the breaker, I cannot get any of my dimmers to connect to the app via wifi.

 

Is there any way to do a firmware upgrade ahead of time?  I am stuck with these switches

Posts: 1
Registered: ‎12-19-2017

Re: Reset Wemo Dimmer Switch

I am having the same problem. Switch does not function until I shut my breaker off/on. This is happening more frequently. What is the solution to this problem. WEMO tech specialist please help this is becoming a nuisance especially in the early morning hours.  

Moderator
Posts: 234
Registered: ‎08-08-2017

Re: Reset Wemo Dimmer Switch

Hello, kevinmac1121 and sean0586. Was this working fine before? Have you tried attaching it on a different power oulet and reconfigure the device from there? What's the color of the LED is it currently illuminating? Also, make sure that you are using the latest WEMO App. If the remedies does not rectify the setback, send us an email at WemoCares@belkin.com along with your complete contact details, username, link to this thread, and the WEMO App version.

Jo-Ann - 21744
WEMO Technical Support
Posts: 21
Registered: ‎12-03-2017

Re: Reset Wemo Dimmer Switch

Wanted to follow up. I got to an enginner but she did not do anything. My dimmers started working after a power outage, I assume, reset all the dimmers jn the house.

One takeaway I did see, if I turn off b/g protection on my router, everything seems to work perfectly. That could be the manority of issues people face as well as Belkin’s cloud infrastructure.
Posts: 1
Registered: ‎03-01-2018

Re: Reset Wemo Dimmer Switch

I have to do this all the time these switches are a pain