01-22-2019 11:04 PM
Hi, drouillj. We were able to pull up your case on our system. Before you consider returning the device, allow us to have this checked through here. To clarify, is your WEMO Dimmers not anymore responding to the App commands? What LED light were they on?
02-13-2019 05:48 AM
04-14-2019 07:05 PM
04-15-2019 09:10 AM
If you're really ready to give up it may be worth giving AutomationManager a try. I know it sucks to go to the aftermarket for what should already work with the belkin app but they have struggled to get it right for a very long time... I haven't yet needed to reset my dimmer let alone turn off the breaker - AM really helps with the stability of these things plus has a richer rule set. If you don't like it I provide a full refund, if you do but still want to switch to another company AM supports hue, lifx, tp link, lightify, and yee bulbs as well as wemo in one app so you can keep going during the transition. Link for more info is below and I try to respond to email questions in < 24hrs.