WEMO Hardware

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Posts: 1
Registered: ‎09-30-2018

Securely wipe wemo devices

Ive got some spare Wemo smat plugs and some Wemo insight smart plugs, which id like to give to a freind, before i do so i want to make sure all my account details : wemo account username / password, wifi password, iffttt account etc.. are all securely wiped from teh Wemo devices.

 

How can i do this ? 

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Posts: 125
Registered: ‎08-22-2017

Re: Securely wipe wemo devices

Hi, james_qq. Make sure to reset the Wemo devices to restore to its original settings. Then, allow us to endorse your case to our Escalation Engineers so they can help you remove the devices from the Remote Access. Just email us at WemoCares@belkin.com along with the following details:

 

Full name:
Location:
Phone number:
Email address:
Mac Address of the Wemo devices:

Rosalyn - 21986
Wemo Technical Support