02-07-2018 02:20 PM
And no, I didnt select any firmware update to occur, I assume this doesnt happen automatically as I have previously been asked by the app if I want to upgrade ?
Assuming its not the recent firmware update, why would it be downloading so much data ? Any ideas ?
I have just switched access points, the new one gives me a breakdown of all traffic up and down so will keep an eye on it and see if its a once off or not.
02-08-2018 09:45 AM
Hi, seedar! Let's get this sorted out. May we know which switch do you have? Do you mean that the switch, consumed 19 MB of your data when it downloaded/updated the firmware, or it consumed data at all even not doing the download? Is this the first time the switch acted this way?
02-08-2018 03:02 PM
Thanks for your reply.
On the 7th it downloaded 19M of data, dont know what, I did not request the firmware update and still haven't on that particular switch. Dont know if this has happened before or not as I said, have just updated by wireless access point that the switch connects to and now see its data useage.
In the last 10.5 hours it has downloaded 2.5MB, upload in both cases has been more modest, 410K in last 10 hours, will keep a closer watch. The switch model is F7C027au.
02-12-2018 08:36 PM
02-13-2018 03:34 PM
If you are using the remote access, the internet usage on your phone's consumption will be affected. To clarify, is this a daily consumption that you've paid for or monthly?
02-13-2018 06:39 PM
This was the data downloaded by the wemo switch in a 24 hour period with no activity from me turning it on or off or anyone else in that period, its configured to turn on and sunset and off at sunrise. There was no instruction to update firmware either.
02-14-2018 02:06 PM
@seedar Allow us to hand you over to our 2nd Level Support Team for further investigation on this matter. Please email us at WemoCares@belkin.com along with your contact details (Full Name, Location-city/state and Phone Number), community username and a link to this post for our reference.