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Posts: 1
Registered: ‎04-15-2019

Switch turns off after firmware upgrade

The app asked me to upgrade firmware.  I did.  After it updates, the Wemo switch turns off power to my PC that plugs in.  It should remain the state instead of shutting off power.

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Moderator
Posts: 64
Registered: ‎12-12-2017

Re: Switch turns off after firmware upgrade

Hello @gx22. May we ask for the model number of your Wemo device? Were you able to turn it on? For your concern, the Wemo device will automatically reboot/turn off after successfully upgrading its firmware to refresh the settings. Please let us know if you're not able to manually turn it on or control it via Wemo App after the reboot so we can check it further.

Elyza – 22075
WEMO Technical Support
Posts: 1
Registered: ‎04-16-2019

Re: Switch turns off after firmware upgrade

I have the same problem, I resolved disconnect from the electricity the device and reconnect 2 minutes after