02-06-2018 07:52 PM
02-07-2018 05:29 AM
02-07-2018 10:28 AM
02-07-2018 03:14 PM
Hi there! Allow us to sort this one out. Have you tried to hard reset the Wemo Bridge after updating the firmware? If not, we suggest to perform the hard reset, and do reconfiguration. BTW, when you contacted the Support Team, did they provide you a case number? We'd like to have a better look on your case to further assist.
02-07-2018 07:40 PM
02-07-2018 07:52 PM
02-07-2018 07:54 PM
Have you tried to hard reset the Wemo Bridge after updating the firmware? If not, we suggest to perform the hard reset, and do reconfiguration.
LOL, do you really consider this an acceptable step in a firmware upgrade procedure? I can't imagine trusting my personal information to a team with such poor development practices. No wonder you're constantly leaking devices between users in your cloud. Same team?
Most responsible organizations would stop the deployment and fix this type of problem as soon as they became aware of it.
02-07-2018 08:24 PM