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Posts: 3
Registered: ‎11-29-2018

Two Wemo Minis, HomeKit - Accessory not found

Brand new as of today.

 

Set them up with iPhone.

 

Can turn on and off with Wemo App.

 

Using Wemo App to add to homekit and get Accessory Not Found for both of them.

 

Tried going from Home App, using QR code with same results.

 

All devices on same 2.4 network no further then 7ft from AP.

 

What up?

Moderator
Posts: 130
Registered: ‎12-12-2017

Re: Two Wemo Minis, HomeKit - Accessory not found

Hi, boilinh2o,

 

May we know the current firmware of the Wemo Mini and the version of the Wemo app? Please try to uninstall and reinstall the Home app, and the Wemo app, then try to link the Wemo mini and observe if you'll still get the Accessory Not Found message.

Jan - 22019
WEMO Technical Support
Posts: 3
Registered: ‎11-29-2018

Re: Two Wemo Minis, HomeKit - Accessory not found

It’s the latest version of everything. Firmware “nope nothing new today”

Wemo app downloaded via Apple App Store. Current version

Reset devices twice already.
Highlighted
Moderator
Posts: 292
Registered: ‎08-08-2017

Re: Two Wemo Minis, HomeKit - Accessory not found

@boilinh2o

Try to clear the App's cache or check this on another compatible phone if the same error appears. You can also try resetting the Minis through the WEMO App by following this article. Make sure to choose: Erase all Contents and Settings. Then try linking your WEMO Mini to Apple HomeKit App again.

Jo-Ann - 21744
WEMO Technical Support
Posts: 3
Registered: ‎11-29-2018

Re: Two Wemo Minis, HomeKit - Accessory not found

Tried that. Still not working.

Posts: 3
Registered: ‎11-30-2018

Re: Two Wemo Minis, HomeKit - Accessory not found

Me too, I installed 2 dimmers today, setup in HomeKit, keeping getting “Accessory not found”
Posts: 3
Registered: ‎11-30-2018

Re: Two Wemo Minis, HomeKit - Accessory not found

After opening the Home app, it says “Updating” and then “No response “
Posts: 3
Registered: ‎11-30-2018

Re: Two Wemo Minis, HomeKit - Accessory not found

Same here!
Moderator
Posts: 292
Registered: ‎08-08-2017

Re: Two Wemo Minis, HomeKit - Accessory not found

boilinh2o & auptown

If you have also tried using a different handheld device, but still has the same error message, let's have you assisted further with our 2nd Level Support Team. Please email us at WemoCares@belkin.com along with your phone number, location, community username, and the link to this thread as reference.

Jo-Ann - 21744
WEMO Technical Support