01-17-2015 08:10 AM
Sounds to me like it's time to just bite the bullet and switch to a different product.
Belkin couldn't care less if their product actually WORKS. You've bought and paid for it, that's all they are interested in.
This is proved out by their HORRID 'support' group.
07-16-2015 08:56 PM
I have the same message, how many tests and different setups I have tried it keeps salying: "Camera's server is not available at the time". I assume the "server outage" has been rueld out by now, right?
No documentation on this error anywhere beyond this thread! Any luck on fixing it anyone?
07-17-2015 07:36 PM
When did you try setting it up? Possible that the server could be in maintenance. Give it about 24 hours, they try setting up again.
07-18-2015 10:27 AM
It's been several days and it surely has nothing to do with server maintenance, I did try to set it up connecting to an unsecured open network (xfinitiwifi) just to test, and it moved forward to the account creation but won't advance forward futher than that.
I've been trying several configurations of security on the router but it's all the same.
07-18-2015 11:14 AM
I got it to work, by assigning a dedicated IP to the Mac address which was different for some reason to the one on the back of the cam, by the last digit ie :14 instead of :15 printed on the back of the cam (?), then I put a DMZ on that IP on the router config, and everything worked. It's up and running now.
08-01-2015 08:39 AM
05-31-2016 08:16 AM
After days of trying to connect my Netgear Belkin WIFI camera to my Netgear router, found out that your router cannot be in all caps. You need to go into your router settings and rename it to something else that is not all CAPS. Then it worked fine. Just wanted to alert the community because I know from all the reading of threads out there that people are having a difficult time setting this up.
09-13-2018 02:09 PM
09-13-2018 03:50 PM
Hi! Everything’s good here in our end and no reported outage of the NetCam app at the moment. What is the model number of the NetCam unit that you have? Is this true to all of your handheld devices when accessing the app? What's the error message if you do so?
For isolation, you may try to force close the app, delete cache/cookies, or uninstall-reinstall the app on the handheld device/s and see how it goes. If the LED of the unit shows solid green, it means that it is connected to the server. While on the other hand, flashing orange signifies that it is not connected to any network.