12-04-2018 04:50 PM
We'd like to have our Escalation Engineers assist you from here. Shoot us an email via WemoCares@belkin.com along with your complete name, phone number, location (city/state), Wemo app version, OS and version of the handheld device, community username and link to this post.
12-06-2018 10:12 PM
12-29-2018 10:08 AM
How do I get my bridge to get the latest firmware?
Mine says: 1.0.02, build 6, 16-07-2018
I have to reset my bridge every day or two, as while the wemo devices are working just fine, the plugs all go to not connected in homekit.
12-29-2018 11:11 AM
Hi, sbessire. Please send us an email at WemoCares@belkin.com so we can have our Team assist you with checking the firmware for the WEMO Bridge. Do include the requested details asked by Reynaldo_P.
01-24-2019 01:30 PM
01-24-2019 09:25 PM
What's the status of the WEMO devices on the Apple HomeKit App? Have you tried rebooting the WEMO Bridge to see if it'll make any changes? You can try removing the Bridge from the HomeKit, then re-adding it again as an accessory.