08-13-2017 03:57 PM
After a rather difficult setup I finally have my dimmer working and connected to Alexa. The only thing is that the dimmer bar that runs horizontally under the switch does not light up. The only part of the switch that lights up are the small white LEDs that show how bright or dim it is set to. I contacted support chat and they said it is probably a fuse and that I should just use as is. This is a brand new item so this is rather disappointing. Anyone else have a similar issue, or know how to replace the fuse?
08-13-2017 07:43 PM
02-04-2018 11:51 PM
Hey, highsidephoto. What steps have you done so far? You may try to reset the dimmer and check on how it goes. BTW, is the dimmer showing on the app?