WEMO Hardware

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Posts: 3
Registered: ‎03-04-2019

WEMOs don't show in router DHCP table

I have eight light switches and one outlet switch which previously showed up by their assigned names on my router. I did reset my router, but setup the same wireless SID and the WEMO app sees them all fine. I am just curious why I don't see them in the DHCP client table. Not sure how they are working at this point-in-time.

Moderator
Posts: 301
Registered: ‎08-22-2017

Re: WEMOs don't show in router DHCP table

@walshjl57

 

Hi there! If you can still control the units using the Wemo App, integrate with Google, Alexa, or Apple Homekit, or even the rules that were set are actively working, this could be an issue isolated on the router itself. How about the non-Wemo devices connected on the network? You may try to reboot the router, including all Wemos if possible, and check of the same thing happens.

Carl_S 21985
WEMO Technical Support
Posts: 3
Registered: ‎03-04-2019

Re: WEMOs don't show in router DHCP table

They absolutely work fine with Google assistant and the WEMO app so they are definately connected to my WiFI, they just don't show up in the DHCP table. All of my other devices such as phones, tablets, and computers are in the table. I will mention that when I initially configured them they all showed up, however after having to do a factory reset on my router last week, they just don't show.

 

Update...One other anomaly I noticed the other day which has resurfaced this morning. In an attempt to "fix" things I reset one of my WEMO switches to factory defaults then added it back into the mix. After that my router showed all nine WEMO devices however they all had the same device name in the table as the one that I had removed and re-added, although each had unique IP addresses and MAC addresses as they should. How weird is that?

 

Front Door LightWireless192.168.1.156 
Front Door LightWireless192.168.1.147 
Front Door LightWireless192.168.1.174 
Front Door LightWireless192.168.1.138 
amazon-0e5c27814Offline192.168.1.129 
Lauras-iPhoneWireless192.168.1.106 
Front Door LightWireless192.168.1.104 
Front Door LightWireless192.168.1.179 
Front Door LightWireless192.168.1.121 
Front Door LightWireless192.168.1.185 
Front Door LightWireless192.168.1.186 
TSH000019691Wireless192.168.1.105 
Android-2Offline192.168.1.166 
JOE-LAPTOPWireless192.168.1.142 
KITCHEN-LAPTOPWireless192.168.1.143 
localhostWireless192.168.1.146
Moderator
Posts: 301
Registered: ‎08-22-2017

Re: WEMOs don't show in router DHCP table

@walshjl57

 

It seems that all your Wemos still recognize the old Wi-Fi settings prior the reset. Though the new Wi-Fi settings are identical on the old one, there's a need to reconfigure the units when you update, change, or reset the router's Wi-Fi settings. Let us have our Escalation Engineers look into this further by sending an email at WemoCares@belkin.com. Please include the following details so they can run their diagnosis on the setback.

  • Location - City or State.
  • Screen shot of the device list on the router's UI.
  • Wemo App and phone's OS version.
  • Community Username. 
  • The link to this post for easy reference.
Carl_S 21985
WEMO Technical Support
Posts: 3
Registered: ‎03-04-2019

Re: WEMOs don't show in router DHCP table

Thanks! I will do that!

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Posts: 2
Registered: ‎03-13-2019

Re: WEMOs don't show in router DHCP table

How about the non-Wemo devices connected on the network? You may try to reboot the router, including all Wemos if possible, and check of the same thing happens.