09-08-2018 12:55 AM
Just recently bought a wemo mini plug and it has been working great till a couple days ago.
I am haveing the same problem that everyone else is having in this thread.
Flashing amber led after plug is losing power.
not being detected in the app even after reboot/restoring and resetting up.
I have tried everything listed in this thread and nothing seems to help??
any new tricks to try??
That seems odd, misterbob05. Make sure if the fimrware is up-to-date. You can also try to use a different handheld device to check if it'll make any changes. If it will not work, follow the steps on this link to manually reset the Wemo switch mini, and configure it again. Hope this helps.
09-09-2018 10:10 PM
Thanks for the reply
I just tried setting it up with 3 different devices and they all connect and set the wifi up and then when it is connecting to the device it says that the setup might have been completed even thou it could not connect but nothing will show up on the device page afterwards.
I have tried using the steps on the page provided multiple times and they end in the same result.
once I get it set up the power button on the device itself will still work but I am no able to see it in app.
If i unplug it and let it reboot itself that is when I get the flashing amber led. It was working for about 2 weeks untill I noticed this.
Should I just exchange it at the place of purchase??
09-09-2018 10:52 PM
11-10-2018 08:50 PM
11-11-2018 01:38 AM
To clarify, are you trying to setup another set of WEMO devices at your summer home using only one handheld device? If yes, then that setup is not possible, as the WEMO App can only register one network on one handheld device. Best if you setup your WEMO devices on your summer home with a different compatible phone/iPad/tablet.
11-15-2018 07:28 AM
11-15-2018 09:41 AM
For us to properly troubleshoot the Wemo mini, you would need to be with the device. But, once you get home, you can try the following workarounds:
11-16-2018 12:18 AM
11-16-2018 04:10 AM
The WEMO device might appear as not detected if the bulb is burnt out or it may not respond to any of the commands through the App. Do try to check the status of the device once you get so we can further provide you necessary troubleshooting steps.
11-16-2018 04:49 AM
No, that's not true. If the wemo is not detected it's offline for some reason - either it can't connect to the router, or it can't connect to belkin's servers. Whether or not (as in a burnt out bulb) it's powering something has nothing to do with this. It's actually quite common for this to happen to the minis.
@Aega, Jan_B should have been more emphatic - you don't own your belkin account, so if you reinstall the app you will have no way of getting access back to any of your switches until you return home.
Generally all they need is a power cycle rather than a factory reset. If you have remote access to your router try turning the 2.4GHz signal off and back on (wait about 10m between attempts). Sometimes restarting the router it can help (bit risky when you're not home to fix it should it fail to restart).