WEMO Hardware

[jlhamer]

Anyone else found this?  I have many WeMo Light switches and now four of the new Mini Switches.  Two of my new Mini's continue to broadcast thier local network "Wemo.Mini.Bxx" after setup and use.  They are working fine but I am concerned about security and someone else being able to access them directly.

[PhilH]

Strange! Might it be some sort of cacheing in watever you are seeing them on - have you tried another device? What happens if you try to connect to it?

[Robert_S]

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jlhamer wrote:

Anyone else found this?  I have many WeMo Light switches and now four of the new Mini Switches.  Two of my new Mini's continue to broadcast thier local network "Wemo.Mini.Bxx" after setup and use.  They are working fine but I am concerned about security and someone else being able to access them directly.

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This is a recently discovered extremely rare case bug.  It is a firmware related issue not hardware so a replacement unit might have the same issue pop up.  It is being worked on though to get a fix out.  It popped up once on a test device here and was thouroughly checked over.

ISSUE:

• On rare occasions the Wemo Mini setup SSID will continue to broadcast and can be connected to by your smart device.
• Your device will receive an IP address but that is all.
• You cannot directly access the Wemo.
• You cannot make changes to the setup of the Wemo.
• You cannot access the internet through the Wemo.

It is annoying but it doesn't pose any danger to your wireless network or your Wemo.  Once you finish setup the wemo changes from setup mode to operation mode.  The setup SSID should also shut off but there is a bug that is keeping it open for some reason.  

What you can try doing is using the Wemo App to do a full factory restore on the Wemo Mini and set it back up.  See if it still broadcasts then.  Again this is an extremely rare issue that has only popped up on a single device here and has been investigated.  Now they are just working on a firmware fix for it.

The following article will help you out on restoring the device to factory defaults http://www.belkin.com/us/support-article?articleNum=226108

Regards,

Robert S.

Wemo Support

[PhilH]

Even more strange that I am now seeing the problem! I am pretty sure it wasn't doing it when I posted the reply above. 

[Graymalkin14]

I have 4 Wemo minis. Initially they were not broadcasting their local networks but now all 4 are broadcasting more than 6 weeks after setup. I did not change anything. I did have a CenturyLink internet outage over the weekend, seems like they started broadcasting after my internet was finally restored.

[Jan_B]

@Graymalkin14,

Have you tried to do a factory reset on each WeMo Mini? If you haven't, you can give it a shot using the WeMo app to factory reset the WeMo Minis. Please observe if they'll still broadcast their default SSID.

[MaxQuinn]

I have the same problem.  Eight Wemo devices.  New router, did a factory reset for each device.  Now all of them appear in wireless places.  Took FIVE HOURS to get all the Wemo devices (6 minis, 1 switch, 1 dimmer) reconfigured.  Easily one of the more st frustrating experiences I have had with any technology, ever, and I’m neither young nor technically useless.  Belkin: you need to invest in your usability.

This is now a security issue, if anyone decides to they could connect to these devices’ wifi as they are all open, with no way to shut them down so they’re not visible.  Could be fixed thru an app update.  

Not impressive it increasingly concerning.

[Reynaldo_P]

We have taken note of your feedback, MaxQuinn. Just what Robert_S mentioned above, there is no risk to your network or your Wemo. Also, although the setup SSID is broadcasting, it is not in setup mode. Know that we will relay and share this concern with the team. 

[Daddyyu]

I’ve had 2 wemo smart plugs for 3 years. 6 months ago I added 5 more plugs 2 dimmers and 2 switch for a total of 10. They were running great for 5 months until my router started crapping out. When I replaced it with a new router this same issue started popping up. Everything I change a setting and reboot my router all the wemos would reconnect but continue to broadcast their ssids. The first time this happened I went through the entire house and did a factory reset on all of them. I found that if I did a factory restore on my router they would go away but any change within the router would cause this issue to reoccur. This is super annoying. Does it have anything to do with specific WiFi channels? When will a fix be ready?

[kirtb]

I have the same problem. I tried to reset each device. And it took several hours to get all wemo devices.

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