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Posts: 5
Registered: ‎01-03-2015
Accepted Solution

WeMo light switch not working

I installed my WeMo light switch today, and it seemed to connect to wifi. I got the app working. However, the light switch itself did not function. When I pressed it to turn the light on, the light would come on for a split second and then turn off. Then the WeMo app would stop working. After a minute or so, it would come back, and then when I tried to turn the light on, the same thing happened. Is this a defective product or am I doing something wrong?

Posts: 475
Registered: ‎08-04-2014

Re: WeMo light switch not working

[ Edited ]
Check that you have your Neutral wire connected correctly.
Posts: 5
Registered: ‎01-03-2015

Re: WeMo light switch not working

Could that cause the problem? I'm pretty sure I had the neutral wire connected correctly, but if that's the likely culprit, I could try again.

Posts: 5
Registered: ‎01-03-2015

Re: WeMo light switch not working

[ Edited ]

IMG_2183.jpg

 

I'm assuming the white wire is neutral, and the copper wire is the ground wire. However, I have never worked with light switches before, so I have no idea if I'm doing it right or not. Since it doesn't match the diagram perfectly I'm just guessing on everything.

Posts: 475
Registered: ‎08-04-2014

Re: WeMo light switch not working

Do you have two switches controlling the same light?

Posts: 5
Registered: ‎01-03-2015

Re: WeMo light switch not working

No, it's just the one.

WEMO Maker Inventor
Posts: 1,419
Registered: ‎06-14-2014

Re: WeMo light switch not working

Unless there's another wire in that box you probably can't use the Wemo there.   Before you return or move it you could try connecting the neutral wire to ground.  In that case, one wemo black to the white wire, the other wemo black to red/black, wemo neutral and wemo ground both to ground.  Be careful!  Consult with a qualified electrician if possible.

Posts: 5
Registered: ‎01-03-2015

Re: WeMo light switch not working

That worked great!

WEMO Maker Inventor
Posts: 1,419
Registered: ‎06-14-2014

Re: WeMo light switch not working

Cool.  I was thinking about it a bit more, and that really does look like a 3 way switch at the end of a run like Phil was saying.  If it's labelled for white, black, and red, that would confirm it.  No worries though, the solution is still the same,

Posts: 5
Registered: ‎09-26-2015

Re: WeMo light switch not working

I only have two wires coming out of the wall. One black and one white. I tried all combinations but it doesn't work. Am I screwed?