01-26-2017 07:45 AM
I have the same problem with WeMo switch light comes on then goes off within a second. I have tried resetting everything but does not correct the problem. Both switches are in same outlet box one controls the light the other the fan but neither work. Pretty frustrating since I removed all my GE switches and replaced with WeMo because I am doing total home automation and GE switches were limited to just zwave. Can any one tell me what is wrong
Neutral is connected to white
Black is connected to power
2nd black is connected to light
green is connected to ground
01-26-2017 08:14 AM
02-02-2018 07:31 PM - edited 02-02-2018 07:37 PM
I havea problem with my new WeMo switch light comes on then goes off within a second. I have tried resetting everything but does not correct the problem. switch is in outlet box controls the light . Can any one tell me what is wrong
white Neutral is connected to white on WEMO
Black on Wemo is connected to power
other black on WEMO is connected to light
green on WEMO is connected to house ground
When I simply connect the two house black wires together the light comes on. But when wires are connected as above light does not come on. Sometimes after I do a reset or factory reset the light blinks for a sec.
the small bottom green light on the switch comes on when the switch is operated manually. But does not turn on light in room.
Should work --- I think --- since the black house wires seem to be OK -- light works when they are connected. Do I have a problem with Ground or Neutral ?
This NOT a 3-way curcuit... a single switch controling a single light. Two Black Wires controlled by switch, a white neuatal and a Bare Ground available in switch Box --- simply replacing exsisting swith with MEWO light switch
Confused with new WEMO ----
02-03-2018 07:33 AM
Hi, cwcarson. Just to verify, what's the LED light status of the light switch? Were you able to reset it properly? Here's the link on how to. Also, make sure that you have properly set up the Wemo light switch. Hence, it is recommended to hire a professional electrician for safety purposes. Check out this link for the diagram.
02-03-2018 06:39 PM
The LED lights vary quite a bit --- we haven't worried about hem too much as the switch doesn't seem to work in manual mode -- thought that would be an important goal to start with and then worry about the LED later,,,, but in general the small LED goes off and on after the switch is manually pressed.
The Wifi LED usually is green except when we reset the switch -- and yes have seen the video... thanks
I don't quite understand you recommending an electrican --- do you think getting an electrican over to look at this wiring which works with the orginal switch, but does not work with the WEMO is a smart thing to do ? I would imgine the charge would be $150 or so -- is that needed to install this ? I have been doing HVAC and house wiring for 30 years -- and I don';t see anything mysterious here other than it doesn't work
Do I need to return this item ? seems like it broken -- when I operate it manually the small green switch LED lights - the WEMO make a click noise and the lower green light comes on... but not the house light it is not on.
Please don't tell me to hire an electrican -- but respond with some helpful suggestions -- maybe I should go purchase anoth WEMO switch to try ? Swapping items always seems a good method to isolate a problem???
is there a way to use a multi tester to see if the switch is actually closing ? doesn't seem like it is ????
Thanks for the help
02-03-2018 07:48 PM
If when you turn it on the load is powered for a second that seems to suggest the relay is working. If the wemo then resets (you'll see the LED light blinking and reconnecting it's likely that either the wiring isn't what you expect, you've miswired, or your connections are loose. It could be the switch is broken but this is not usually the case, more often the white wire is not neutral - you may have "power through fixture" wiring.
02-04-2018 05:29 AM
@cwcarson We can have our team further assist you on this matter. Email us your contact details along with this thread at WemoCares@belkin.com
02-04-2018 09:17 AM
Let me do some meter testing on the White and Ground wires from the Breaker box and to the light... Maybe something is amiss there. Thanks for the help...
will respond tomorrow -- have family obligations today.