09-12-2018 09:20 PM
I have a wemo Mini running on the latest firmware. I do see the wemo mini switch in the homekit option on the app and I do see a connect option next to it. But when i try to connect it says accessory not found. i have been on call with support for many days they have not been able to solve this. I am pretty sure this is a WiFi Configuration issue. There is a setting which I am missing for HomeKit.
Can someone let me know what the exact WiFi settings are required for Apple HomeKit.
09-16-2018 09:34 PM
Hi, shreevardhans. We were able to review your previous case. We will have a representative contact you again for further diagnosis within 24-48 business hours. Please keep your lines open.