02-16-2018 09:43 AM
I'm having a weird issue with my Wemo Homekit Bridge. I have 7 Wemo Light switches, 2 Wemo Switch Smart Plugs and 3 Insight switches that i have setup with the Wemo Bridge along with a Apple TV acting as a hub. Everything works fine for a day or two and then things start to go crazy with the Home app getting confused about what is what - i turn on the Living room light switch and it ends up turning on one of the Insight or Smart Plug switches elsewhere in the house. And this happens with at least 2-3 switches at a time. The Wemo app shows the correct status of all the switches and works correctly but the Home app gets confused every 2-3 days. I have already tried removing the Wemo bridge and setting it up again in the Home app couple of times but this problem keeps coming back again and again. Sometimes, just restarting the wemo bridge fixes the issue but it works fine only for a day or two and then its back to the same problem again. Such an issue basically makes the bridge useless.
Has anyone else experienced something similar or know a solution to this issue?
02-16-2018 02:36 PM
Make sure that the firmware version of your Wemo devices is updated. Anyhow, let's get this case over to our 2nd Level Support Team for further diagnosis. Send us an email at WemoCares@belkin.com along with your full name, phone number, location, and link to this Community thread.
02-16-2018 08:55 PM
02-20-2018 04:35 AM
Same issue here. I have one wemo light switch, two mini plugs and one older wemo plug. HomeKit has become confused about which device is which and no longer reads their state correctly.
All the devices work fine when controlled directly within the Wemo iPhone app.
03-13-2018 08:22 PM
This exact issue is happening to me as well.
About once a week the HomeKit control of wemo devices will become unstable. The homekit app turns my closet light on and off with 3 of my 6 tiles on the homepage, the closet light tile doesn't do anything, and nothing in the home app makes the loft light or the front porch light change. The family room and dining room work normally from Apple's Home app. The wemo app will work fine for every device, but all my automations in HomeKit become worthless.
If I'm home, unplugging/repowering the wemo bridge will generally fix it, but I havent found a solution for when I'm away (which is when I want my automations to actually work!).
I also have a philips hue bridge, which continues to work flawlessly at the times the wemo bridge fails. Suggests that it's a wemo problem, not an apple or philips problem...