03-17-2018 08:30 AM
04-29-2018 03:07 PM
Any resolution on this issue? I'm seeing the same problem with my system. I have two Wemo switches which Apple Homekit gets confused after a day or so. I turn on one switch from Homekit and it shows both switches on but in reality only one is on. The Wemo app works correctly. If I reset the Wemo bridge by cycling power, everything works fine for a day or so.
05-16-2018 02:42 PM
06-17-2018 07:45 PM
I have noticed a very similar issue with 2 of the Wemo plugs disconnecting in HomeKit. They will reconnect after some time or if I reboot the Wemo Bridge. Curiously, the same 2 switches are the 2 Wemo Mini plugs I have in my setup. I have had no issues with the old Wemo plugs or the Insight plug that I have installed. All Wemo devices are up to the latest firmware.
06-17-2018 08:42 PM
Hi, DMBlakeley. Along with rebooting the router, the workaround you’re doing is what we usually recommend for cases like this. However, allow us to ask you a few questions.
Please send us your answers via email at WemoCares@Belkin.com along with your username, link to this post, and your contact details (name, city/state, and phone number) for we may have to look into this further with our Escalation Engineers. Thank you.
06-18-2018 01:22 AM
Interesting: "Please send us your answers via email". So the stability problems with the belkin homebridge have grown so bad you've decided to try to take them out of view of the community immediately? Of course it's because the workarounds don't really work. And a home automation system that needs to be restarted daily isn't really automated nor useful for remote access - hard to reboot when away. Unless you're suggesting we buy a competitor switch that does work and reboot the bridge daily using it? Can you recommend one?
06-19-2018 07:39 PM
Same issue here. I have 3 wemo light switch, 4 wemo smart plug switch. HomeKit has become confused about which device is which and no longer reads their state correctly. When the outside light automation runs it turns on the front door light instead. When I manually turn on the outside light switch in HomeKit it turns on the front door light switch and the outside light switch.
All the devices work fine when controlled directly within the Wemo iPhone app.
it seems that this started after installing IOS 11.4
06-19-2018 11:16 PM
@Bigkahula_qc Please try to reboot the Wemo Bridge and see if it makes any difference. Try also to disable/re-enable the Remote Access from the Wemo App and make sure that the Wemo devices are running on the latest firmware.
If the issue persists, please email us following the advice from Reil_C so we can have our Escalation Engineers perform a further diagnosis on this matter.
06-26-2018 04:35 PM
08-10-2018 06:21 AM
yes I have had the same experience. Seems still some bugs need to be resolved in the bridge. the WEMO products have been the most stable products home automation products I have had until the Homekit bridge was added. I'm sure it will get rectified soon.