WEMO Hardware

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Posts: 7
Registered: ‎03-07-2019

Re: Wemo Connected. No internet?

I rebooted device several times and remote access is enabled. I have 3 other functioning Wemos in my home that I access thru the app all the time.
Moderator
Posts: 159
Registered: ‎12-12-2017

Re: Wemo Connected. No internet?

Duly noted on this. Let's have you assisted by our Product Experts Baturro. Just shoot us an email at WemoCares@belkin.com along with these information:

  • Full Name
  • Email Address
  • Phone Number
  • Complete Address (Location/ State)
  • Community Username and a link to this post for reference

Additional Information:

  • Wemo device firmware
  • MAC Address of Wemo device
  • OS version of your handheld device

We look forward to hear from you.

Mark-22022
Wemo Technical Support
Posts: 7
Registered: ‎03-07-2019

Re: Wemo Connected. No internet?

So after being contacted by support, I was sent a replacement Wemo and THEN that one didn't work either. I was told I would be contacted by the next level support. While waiting for that call, I tried playing around with my original Wemos. Long story short I was finally able to get all of them to work by turning on the location feature on my phone during setup. Wish support had pointed that out earlier.