04-08-2018 05:55 PM
Yesterday I purchased and installed a Wemo Light Switch. Everything works perfect except when I physically press the button, I get a bit of resistance and the button squeaks as I push it in. It's not super loud but definitely audible.
Is this common or is mine defective?
04-08-2018 09:33 PM
@stubept That shouldn't be the case. May we know what are the steps that you did to isolate the issue? We'd like to have our Escalation Engineers to further investigate on this case. It is possible that this is a hardware defect. Please shoot us an email at WemoCares@belkin.com along with your contact details (Full Name, Phone Number, Location - City/State), firmware version, community username and a link to this post for reference so we can have them assist your with it. Well wait for it.