11-30-2018 01:22 PM
I recently purchased a WEMO Led Lighting Starter Set, however I cannot connect the Wemo Link to my home Wifi. I get the chance to see my WeMo.Link.A58 (and that's happens only some of the times) just for a few seconds but it does not connect. The led is blinking green in the beginning and then it blinks amber. I tried resetting the device and router many times. Moreover, I checked my routers settings and they seem to comply to advices I saw here (SSID open, no special characters in password, 2,4Ghz network etc.).
What can I do? Please advice.
12-01-2018 12:59 AM
It seems that restoring/resetting the Wemo Link to its factory default and some basic troubleshooting won't work, galexakis. Please email us at WemoCares@belkin.com so we can have this taken care of by our Escalation Engineers for further diagnosis along with the following details: