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Posts: 1
Registered: ‎02-08-2019

Wemo Mini Smart Plug bricked after failed update

About three weeks ago I attemped to update the firmware on my Wemo Mini Smart Plug. Three weeks went past and when I would go into the app, my plug was still "updating". Obviously there was something wrong, so I decided to reset it to factory settings using the instructions on the back of the plug. After attempting the reset, the plug just blinks white indefinitely. I cannot get it to go into setup mode, it has done nothing but blink white for the past 2 hours. I've tried multiple factory resets as well as re-installing the mobile app but nothing seems to work.

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Posts: 48
Registered: ‎12-12-2017

Re: Wemo Mini Smart Plug bricked after failed update

Hi. @ess82

 

To verify, were you able to follow the steps provided on this link on how to properly reset your Wemo Mini? If not, you may give it a try and let's see if it'll make any difference. Also, can you try using another handheld device to isolate the case?

Fritz-21902
Wemo Technical Support