07-29-2018 07:42 PM
So how long does this firmware update?
One of the wemo minis has become unresponsive, and the 4 others have been updating for about 12 hours.
Home automation is not supposed to be this difficult.
Im going to do a hard reset on the one that has stopped responding before I go to bed.
07-30-2018 12:05 AM
Hi, Smokin-pig. May we know the LED status of your Wemo devices? Are you having some issues on controlling that specific Wemo mini via Wemo App? If so, then please try to power cycle the device.
For further isolation, you may also try to force close and install the latest version of the app. Make sure to stop any activity while updating the firmware, and try positioning it closer to your router to avoid interference.
07-31-2018 03:02 PM - edited 07-31-2018 03:05 PM
Running latest version of software.
Uninstalled app from both iPad, and I installed on a new iPhone.
Ipad goes to getting started screen.
Phone sees one of three light switches
non of the five wemo minis are seen by anything
4 of 5 minis are blinking orange only, 1 is not displaying anything
07-31-2018 06:01 PM
Hi, @Smokin-pig. The LED indicator means that it's unable to connect to your network. Please move your Wemo Mini closer to your router for setup purposes (reset and reconfigure it again). Obstructions like walls, cabinets, and doors may interfere with your Wi-Fi connectivity. Also, please note that Wemo broadcasts on the 2.4 GHz frequency. Circle us back if the issue still persists.
08-01-2018 12:26 AM
Allow us to endorse your case to our Escalation Engineers for further diagnosis. Please send us an email via WemoCares@belkin.com along with the following details: Complete name, phone number, location (city/state) community username and link to this community thread.
08-10-2018 01:07 PM
There are various reasons us to why the firmware update will fail, or might take up too long to update the software. It could be your handheld device's capability (running OS, apps running on the same time, connectivity to the main network, type of technology, etc.), the number of devices connected on the home network (that may consume too much bandwidth when updating), or device bugs.
The team will explain this to you further and we'd be grateful to lend you a hand through there. We'll be looking forward to your email. Thanks.
11-02-2018 08:49 PM