WEMO Hardware

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Posts: 3
Registered: ‎05-17-2015

Re: Wemo Switch not working after firmware update

The last firmware update ruined a stable setup of 3 in-wall switches and a portable switch. Multiple resets have not fixed the issues. Everything is controllable from 4G but not when my iPhone is hooked to my home WiFI. This is nuts. How can I go back one version in firmware? If it ain't broke...
Posts: 940
Registered: ‎12-08-2014

Re: Wemo Switch not working after firmware update


Rklopp wrote:
The last firmware update ruined a stable setup of 3 in-wall switches and a portable switch. Multiple resets have not fixed the issues. Everything is controllable from 4G but not when my iPhone is hooked to my home WiFI. This is nuts. How can I go back one version in firmware? If it ain't broke...

Have you deleted and re-loaded the app?  

Posts: 3
Registered: ‎05-17-2015

Re: Wemo Switch not working after firmware update

Yes, I did, and that seems to have cured the issues for the moment except for the Wemo switch, which hopefully will wke up with a reset.

Posts: 1
Registered: ‎11-07-2015

Re: Wemo Switch not working after firmware update

I also have two switches that won't connect to any wifi after the last firmware update.  They both worked great forever until the last update. 

Expert
Posts: 259
Registered: ‎07-18-2015

Re: Wemo Switch not working after firmware update

 


What is the status of the lights on the WEMO Switch? Have you tried doing a factory reset, Rlongo? If you haven't, we suggest that you reset the switch then, reconfigure it. Please also make sure that you have the up-to-date WEMO app installed on your handheld device.

Posts: 1
Registered: ‎11-20-2015

Re: Wemo Switch not working after firmware update

Hi, I am experiencing a similar issue. The switch was installed and a firmware update applied immediately so the long and short of it is that we have not been able to use the switch at all. Any suggestions ?
Moderator
Posts: 104
Registered: ‎07-01-2015

Re: Wemo Switch not working after firmware update

@KristinaBuck. You may try the steps provided by Jonah_L to rectify this challenge. Update us how it goes! Smiley Wink 

 

Regards, 

 

Ethel_10700

WEMO Technical Support 

Posts: 1
Registered: ‎03-17-2016

Re: Wemo Switch not working after firmware update

I just did the update and mine will not detect the switch either. How do we fix this? I am at a point that I will never update any of my electronics firmware that is working the way they are and should..

Posts: 1
Registered: ‎03-17-2016

Re: Wemo Switch not working after firmware update

hey everyone..i.m a new happy user of wemo..everything works fine when i use the widgets...but when i use the main wemo app on galaxy note 5..the switch will do on or off but the app shuts down every time..anyone can help solving this ?
Expert
Posts: 259
Registered: ‎07-18-2015

Re: Wemo Switch not working after firmware update

 

 

Hi sabre. Allow us to further assist you. You may send us an email at WEMOCares@belkin.com with your contact details and the link to this community thread. By the way, have you tried using another handheld for further isolation? What is the current WEMO App version?

 

@ricaine. Please restart your handheld device and try again. You can also use another phone or tablet to see if it would do the same thing.