10-19-2017 10:03 AM
10-21-2017 08:32 AM
Hello, Dichaelen. By "turn switch on and off", are you referring to both remotely and via the physical button? What's the behavior of its LED? Also, have you tried resetting the device to its defaults, and reconfiguring from scratch to further isolate the situation?
10-28-2017 01:32 AM
10-30-2017 06:33 PM
Hi, purified. We'd like to have a clearer picture of what happened. Do you mean that the connected device on the WEMO Switch is still on the On state even when you've turned Off the switch from the App or from its physical button? What device/appliance is connected to the WEMO Switch?
Please send us a screenshot on the App and a photo of the connected device when you try to turn it on and off from the App so we can get a look at it. Also, make sure that you're using the latest WEMO App version and WEMO firmware.
11-01-2017 02:43 PM - edited 11-01-2017 02:44 PM
This has just started happening here too (UK).
The wemo app shows the switch turning off, I can hear the relay switching in the Wemo socket, but the power doesn't go off.
I've tried a factory reset, but it didn't make any difference.
Powering off, the blue light on the Wemo goes off, but it makes no difference to devices plugged into the socket, started maybe 2 or 3 days ago.
The device is a v1 socket, with firmware WeMo_WW_2.00.10966.PVT-OWRT-SNS.
11-03-2017 07:17 AM
11-03-2017 07:39 AM
If the relay clicks then the switch is operating there's no need to waste time with a reset. The relay is worn and needs to be returned, repaired, or discarded. Best to contact belkin directly, maybe they'll replace it.
Tapping the switch or power cycling it may get it working again for a while but you'll need to keep an eye on it.
Mechanical relays will wear and stick faster if they are used to control motor type loads like fans or pumps. It's best not to use wemo switches for mission critical purposes.
M'lord Harvey should update his support script so he doesn't waste anyone else's time.
11-03-2017 10:01 AM
It's currently turning our TV on and off, because the power cable is in a hard-to-reach point, so it's been really nice to have, it's just over a year old...
The "sticking relay" sounds likely, it's only used normally twice a day, to turn on in the evening, and off at bedtime, so...that's not a great sign.
Oh well, need to find a replacement socket.
04-17-2018 11:54 PM - edited 04-17-2018 11:56 PM
Hey, i made a video of it (turn volume up to hear the relais).
As mentioned in the video. I had a small server + router running behind it. On average with 50 Watts, never had a big processor load (Intel I7, no dedicated graphics card) on that machine.
Newest firmware on that device (updated today, before i shot the video), i guess the relais stopped working (at 50 Watt?)