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Posts: 20
Registered: ‎03-12-2018

Wemo and alexa

Lately I have ran across an interesting problem using my wemo devices and Alexa.  I asked Alexa to "turn on switch one"
Alexa responds by saying "switch one is not responding"  But, as Alexa is saying this, switch one comes on.  The same holds true if I ask Alexa to turn something off.  The wemo device works, but Alexa thinks that the item or unit is not responding.
Any ideas?

Moderator
Posts: 135
Registered: ‎12-12-2017

Re: Wemo and alexa

Hi, txmmoore,

 

Please try to reset one of your Wemo devices and link the device again to Alexa. Please observe the behaviour of both Alexa and Wemo device for us to investigate this further.

Jan - 22019
WEMO Technical Support