04-17-2016 01:07 PM
I have a WeMo link, 2 light bulbs and an Insight switch. The Insight is working fine and until recently the bulbs have been working fine too. For no apparent reason the app/link now no longer sees the two bulbs. I have been through the process of resetting the WeMo link, it connects to my home WiFi OK and enables remote access. When it then goes into the scanning for devices mode no devices are picked up. I have successfully reset one of the LED bulbs (as a test) and then looked to re-pair the device during the allowed 4 minutes following the support instructions, but again that device is not being detected. Every time I open the app (which I have deleted and renewed) I get the message 'This WeMo isn't responding....' The WeMo link version is 2.00.10114.PVT-OWRT-Link. Any help would be appreciated.
04-18-2016 08:29 AM
04-20-2016 12:02 PM
04-20-2016 03:07 PM
06-10-2018 02:54 PM
I'm having the same difficulty after a power outage. One Wemo bulb can't be detected. I've reset it several times. From what I understand, in order to configure it you need to bring up wifi and connect to it on your phone. WiFi will not detect it either.
06-10-2018 06:35 PM
@punster wrote:
I'm having the same difficulty after a power outage. One Wemo bulb can't be detected. I've reset it several times. From what I understand, in order to configure it you need to bring up wifi and connect to it on your phone. WiFi will not detect it either.
Hi, punster. What's the LED light status of the Wemo device you have? For further isolation, you can try to force close the app and all running applications. If the issue still persist, try to uninstall and reinstall the app. You can try to use a different handheld device as well and check if that'll make any diffrence. Hope this helps.
06-10-2018 11:11 PM
06-11-2018 05:32 PM