03-19-2017 01:51 PM
My wemo light swicth has been working great for about 6 months but since about 2 days ago it just stays on and will not respond to the wemo app or the physical light switch, both the app and physical switch turn on/off but the actual light stays on.
I have reinstalled the wemo switch, reset the circuit breaker, deleted and reinstalled the app, reset the wemo light switch but still the light is permanenetly swtched on!
The other wall socket wemo switch in my property works fine, help or i'll by ditching this wemo light switch very soon.
03-21-2017 07:40 PM
We'd like to endorse your case to our WEMO experts for further assistance. Send us an email at WEMOCares@belkin.com with your contact details and the link to this community post. We look forward to hearing from you.
WEMO Technical Support
05-11-2018 06:30 PM
05-11-2018 06:50 PM - edited 05-11-2018 06:57 PM
Hi, alanpaulson. We'd like to have our 2nd Level Support team investigate this further. Please email us the details about the issue along with your full name, username, phone number & the link to this post via WEMOCares@belkin.com.