WEMO Hardware

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Posts: 3
Registered: ‎11-14-2018

Re: Wemo light switch unresponsive

It is happening between 3-5 times a week recently. All devices are on latest firmware and I have the latest app. When they become unresponsive, the LED indicator is “off”. The only way to get them to work is to unplug them, wait a few seconds and plug them back in. Once they cycle back up, they are able to be operated manually and/or remotely.
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Posts: 178
Registered: ‎08-08-2017

Re: Wemo light switch unresponsive

Try to reset and reconfigure the Wemo device to further isolate the issue. If that won't work email us at WemoCares@belkin.com so we can have this taken care of by our Escalation Engineers for further diagnosis along with the following details:

  • Phone Number
  • Username
  • Location (City/State)
  • Link to this Community thread for reference
Gerard-21724
Wemo Technical Support