01-30-2018 05:43 PM
Hello, txhercdriver. To clarify, were you using the latest WEMO App when you tried setting up your WEMO devices again? Also, are your devices' firmware up-to-date? If so, allow us to have our Support Team look into your case. Please send us an email along with the details asked by Gerard_P.
02-10-2018 10:39 PM
02-10-2018 10:40 PM
02-10-2018 10:58 PM
02-11-2018 12:47 AM
02-11-2018 06:24 AM
Hi, riversen. In regards to your query, you may check this link for the firmware update. Also, to fix firmware update error, you may refer to this link. Hence the security type should work with special characters: http://www.belkin.com/us/support-article?articleNum=7960.
02-11-2018 11:03 AM
02-12-2018 12:59 AM
02-12-2018 02:38 AM
riversen, Regarding the password, it should support alpha numeric and all special characters. We'd like to have a better understanding on the challenges you're encountering with the firmware.
07-07-2018 12:31 PM