12-01-2018 01:47 PM
12-05-2018 10:54 AM
Hello mickrg123. Please confirm, You mentioned no LED on the device. Can you try to plug the device to another outlet? Check if it'll lit up. Also, do you mean to say you can now reset the device? Were you able to setup the device again?
12-17-2018 11:53 AM
Same problem. the app spins. Who has hours to waste on this?
There are so many other 'smart' products that work so much better, you'd think Belkin would have go their act together by now.
Headed back to BBY
12-17-2018 04:41 PM
01-05-2019 10:57 AM
01-05-2019 03:31 PM - edited 01-05-2019 03:34 PM
Glad I'm not the only one! Been working on these since Christmas for my 88 year old mother! Gave up and just gave her my iHome plugs!! Seriously??!! If I had bought them, they'd have been returned, and I'd have bought her plugs like mine! Instead, since the receipt was lost, I'm having to deal with this issue!!! I'm not a novice. I have dealt with multiple devices from different companies. I have a Nest camera set up to monitor said mother, Ring doorbell, Arlo exterior cameras, Echo, Echo dot, Google home, and an offbrand camera to keep an eye on grandchild in one bedroom and iMonitor in other bedroom. These 2 Wemos are only devices I can seem to get working! Going to try to wipe an older phone and redo steps on previous post to see if that'll work.
01-08-2019 06:37 PM - edited 01-08-2019 07:17 PM
Ugh, totally frustrated with these Wemo mini's. There is no way I could recommend these to anyone.
I have a number of older Wemo devices (switch, insight, old plugs, link+osram lightify). I won't say these work flawlessly, but they do seem to work. Anyway, I bought my 3 mini's in October 2018. After a LOT of trouble getting these setup, they were finally doing their thing. Well, until my router was power-cycled. Now; none of the 3 will re-connect to my network. I've tried to factory reset one of them, no luck even getting that to configure.
I've gone through the troublehooting tips in this thread and others (incidentally, changing my router's channel bandwith to 20mhz is what helped to initially set these up when I first got them). The mini's do nothing but flash amber (except the one I factory reset, nothing but flashing amber/white with that one).
Router: Asus RT-AC3100
Mobile: Andriod Pixel 3XL
WeMo App Version: 1.22
Time to throw in the towel and move to a different product?
01-10-2019 10:48 AM
What is the current firmware of the 3 Wemo minis? Have you tried to power-cycle the Wemo mini and reinstalling the Wemo app? If not, you can give it a try. You can also try to install the Wemo mini using a different mobile device for isolation.
If you've tried these workarounds, we can endorse your case to our Escalation Engineers to diagnose the Wemo minis. To proceed, please send us an email at Wemocares@belkin.com with the following details and the link to this community thread for reference.
01-10-2019 07:49 PM
Same problem as everybody else. Received WeMo Mini as Christmas gift. Nice idea. Simple looking instructions.
Set up does not work.
My home Wifi doesn't display. Typing it in does not help.
I am having a hard time trying the fixes in this forum. I looked up G-board and default ios keyboard. Pretty sure I am not using a Google keyboard.
What is an SSID?
I have two wifis, one is 5 GHz & the other I don't know. How do you know what GHz your wifi is? Why do you sell a device that won't work on some wifis?
What is a router channel? How would one set its bandwidth?
What is a DHCP and how would one narrow it?
What is WeMo firmware?
What is power-cycling?
The WeMo is maybe 6' from the router.
The WeMo thing says 1.22.1; I presume that is its version.
Router Linksys EA7300.
I am a fully competent chemical engineer. I am not a router wizard. I cannot "try the suggested workarounds" since I don't know what you are talking about. My vocabulary is devolving into vulgarities. Is it possible for you to make your fix suggestions as simple as the original very-simple-but-totally-useless setup instructions?