12-28-2018 01:49 PM
12-28-2018 03:49 PM - edited 12-28-2018 03:50 PM
Hi, Tietjen1965. Please try disabling and deleting the smart plug from the Alexa app. After doing so, power cycle it by unplugging it from the power source for one minute. Then, check if the Wemo app can still control it locally and remotely. Make sure that it has the latest firmware as well. Connect it to the Alexa app once more and see if the same thing happens.
12-30-2018 12:40 PM
Thank you for the guidence on this issue. It took all of 5 minutes and now it's working. With everything that I tried prior to posting here, I would have guessed that it was about time to throw it away.
Take care and have a great New Year!