WEMO Hardware

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Posts: 4
Registered: ‎04-01-2019

Re: Wemo smart plug no HomeKit

Well still same issue with 1 of 5 Wemo minis. Uncertified Accessory This accessory cannot be used with HomeKit. Can it be exchanged. It appears to be defective with HomeKit
Posts: 4
Registered: ‎04-01-2019

Re: Wemo smart plug no HomeKit

 
Moderator
Posts: 15
Registered: ‎02-18-2019

Re: Wemo smart plug no HomeKit

[ Edited ]

Have you tried enabling and disabling the remote access on the Wemo App, rkoertje? How about using a different handheld device? If not, please try to do so.

 

Please also refer to this link: https://www.belkin.com/us/support-article?articleNum=288072.

 

If the issue still exists, email us at WemoCares@belkin.com and include the following details on the email below for 2nd Level Escalation.

 

-Community Name

-Email address

-Phone number

-Location

 

-Wemo device MAC Address and Serial number

-Wemo App and OS version of your handheld device

-WiFi Name/SSID.

 

 

Regards.

 

Juviena_P 22245

Wemo Technical Support

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Posts: 4
Registered: ‎04-01-2019

Re: Wemo smart plug no HomeKit