WEMO Hardware

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Posts: 2
Registered: ‎03-11-2019

Wemo smart plug no HomeKit

I can’t not connect my any of my 3 Wemo smart plus to HomeKit. At first it worked great then it stoped and has not worked since. When I try I connect it to HomeKit I get the message Uncertified accessory. I did everything I could think to fix this error. Has anyone found a fix or work around,
As I brought this product just for HomeKit.
Moderator
Posts: 379
Registered: ‎08-08-2017

Re: Wemo smart plug no HomeKit

Hello, Frank1986. Can you tell us what versions of the 3 WEMO Minis do you have? Have you tried removing them from the HomeKit App and reconnecting them? Also, are they working fine through the WEMO App?

Jo-Ann - 21744
WEMO Technical Support
Posts: 2
Registered: ‎03-11-2019

Re: Wemo smart plug no HomeKit

I’m not sure what version I have. I know I have v2 hardware and the most updated firmware. Also none of my Wemo device will show up in HomeKit anymore. I have used both your app as well as the Apple app to add the product but both end with the same result Which is Uncertified accessory. They do all work with the Wemo app.
Moderator
Posts: 12
Registered: ‎02-12-2019

Re: Wemo smart plug no HomeKit

@Frank1986,

 

You can check the version by:

- Open the Wemo app

- Select “More” tab on the lower-right

- go to “Hardware information”

- select a device from the list to view device details.

 

Try to isolate the issue by using another handheld device. Have you tried to reset/reconfigure the device, then connecting them back to the Apple Home App?

 

 

Zane-22248

Wemo Technical Support

Posts: 2
Registered: ‎03-17-2019

Re: Wemo smart plug no HomeKit

[ Edited ]

I don't know what adaptation I have. I realize I have v2 equipment and the most refreshed firmware. Additionally none of my Wemo gadget will appear in HomeKit any longer. I have utilized both your application just as the Apple application to include the item however both end with a similar  Xhamster  outcome Which is Uncertified embellishment. They do all work with the Wemo application.Brazzers Youporn  

Posts: 9
Registered: ‎03-20-2019

Re: Wemo smart plug no HomeKit

VERY FRUSTRATING!!!!!!
I’m having the same issue. Just purchase at the Apple Store. I can’t believe all I’m getting is Uncerified device over and over and over and over and over again!
Posts: 9
Registered: ‎03-20-2019

Re: Wemo smart plug no HomeKit

 
Posts: 9
Registered: ‎03-20-2019

Re: Wemo smart plug no HomeKit

Sorry, UNCERTIFIED ACCESSORY
Moderator
Posts: 379
Registered: ‎08-08-2017

Re: Wemo smart plug no HomeKit

Hi, Jonsgoat. What version of the WEMO Mini do you have? Did you already update its firmware? Also, are you trying to connect it to the HomeKit App through the WEMO App? Where are you getting this error message so we can picture out this setback and assist you further?

Jo-Ann - 21744
WEMO Technical Support
Posts: 9
Registered: ‎03-20-2019

Re: Wemo smart plug no HomeKit

Hardware v3, firmware Wemo ww 2.00.11326.PVT-OWRT-SNSV2, I’ve tried connecting through the Wemo app and directly through HomeKit. It doesn’t matter which one I use it can’t find it or it comes up uncertified