03-21-2019 02:54 AM
Hey Jonsgoat. Please check if both your handheld device are connected on the same 2.4 GHz band of your router. Also, try manually inputting the Homekit code when your on the part of integrating Wemo with Homekit.
03-21-2019 04:59 PM
03-22-2019 04:22 PM
03-23-2019 04:34 AM
@Jonsgoat. Apologies for the overlook. Please send in the requested details on this address instead – WemoCares@belkin.com. Loop us back if you’ve sent an email.
WEMO Technical Support
04-01-2019 10:46 AM
04-01-2019 10:24 PM
We are aware of this issue. Our Engineering Team are working on this. Your patience is highly appreciated.
You may refer to this link: http://community.wemo.com/t5/News-and-Announcements/Wemo-Cloud-Outage/m-p/52478#M15.
Wemo Technical Support