07-27-2015 06:39 AM
Last night our power went out for about 2 hours. After that and still this morning none of my 3 Wemo switches have come back online. They are just flashing amber. It has been 8 hours since power resumed. They work manually only.
I'm not worried about the state they are in when they reurn but if they can not reconnect to the wifi after a power failure. They won't be any
good as I'm a snowbird and need control of this device.
Any thoughts ?
Solved! Go to Solution.
07-27-2015 07:15 AM
I've have exactly the same problem, for 2 days with all 3 of my devices!
There wasn't a power outtage, but they just disappeared!
After factory resetting them -> blue/oragne flashing, I tried to reinstall them ->
After entering the passwird it tells me to reenter the password -> doesn't connect.
Complete app reinstallation, resetting again produced a short moment of hope -> no message -> switched app to my home wifi, but the result was the same. No switch connceted, orange/blue flashing!
I guess they messed up with the latest firmware update and now the hardware is bricked!
BUT, what can we do now?
07-27-2015 09:19 AM
I restarted my router (Fritz Box) and even updated the firmware, was the second thing I did after clearing up all IPs and making sure that DNS is working (all other devices work fine - Sonos, Hue, Laptops, TV...)
07-27-2015 01:07 PM
I just finished a power down reboot of my router. It's a TP-Link Archer C7 and the Wemo's are still flashing amber.
My Router Wifi SSID is "TP-LINK-2.4gb-Valk" I have read thay sometime the name can be an issue if it has spaces or special characters.
Have you tried a power cycle of the router while the WEMO devices are still plugged in?
Belkin Technical Support
07-29-2015 09:25 AM
We installed a Wemo switch in February. It worked beautifully for 3 months. We were getting ready to start replacing more switches throughout the house. Then our power went out and we found that we couldn't connect to the switch. We restarted it and followed Belkin troubleshooting instructions, but the switch blinks amber and isn't broadcasting its wifi signal for us to connect to.
We returned the switch and bought another, thinking that maybe we got one with a bad circuit. The new switch worked until about a week ago. There wasn't a full black-out, but the lights did flicker. The new switch did the same thing as the first switch. Except this one will also randomly turn the lights off, and twice now wouldn't turn the lights on until we restarted it. I tried to keep the box and receipt, but hubby didn't realize what it was and tossed it into the recycling.
Even if I could return it, I'm afraid this will just continue to happen every time the lights flicker. When it works, it's wonderful. But my faith in the product is pretty shot right now.
07-30-2015 11:57 PM