05-14-2016 05:24 PM
I update my router to a tp ac1750 and haveing trouble reconnecting my 3 wemo switches and 2 insight switches. I've read the trouble shoot guide and tried every route, all the wemos were working before the router swap. Looking for some ideas?
05-15-2016 12:08 AM - edited 05-15-2016 12:08 AM
@tksmith2. Have you tried resetting the WEMO devices? Could you please tell us what other troubleshooting steps have you tried so far?
WEMO Technical Support
05-15-2016 04:44 AM
05-15-2016 11:53 AM - edited 05-15-2016 11:53 AM
We'd like to verify this. Were you able to successfully detect the wireless network name (SSID) of the WEMO devices? If you were, did you get to the point of the setup process to connect to your Wi-Fi network and input your Wi-Fi password?
05-15-2016 03:48 PM
05-15-2016 03:51 PM
05-15-2016 04:55 PM