01-30-2018 10:35 AM
Well once again after 2 days if lucky I am back posting. This morning at 5:07 am EST was last email received. I put other camera on for emails and still nothing. Whats up every year around the same time this happens. I know its not my cameras, they have been working fine. I only use one for emails. Can anyone notify thru bulk email since our email address on file when there are going to be issues. This is getting to be a bit crazy. I rely on camera and then suddenly it stops and not n my end. I have been testing out another brand of cameras and I have no issues, they have even sent email when down for upgrading system/servers.
01-30-2018 06:24 PM
Let's sort this out, cytherea.First of, what's the model number of the NetCams that you have? Make sure that you've updated its firmware. Have you tried using a different email address and check if the same thing happens?
02-13-2018 07:47 AM - edited 02-13-2018 11:24 AM
Sorry for delay but they started working again, til last night aound 8 pm EST. I have 76027601 models and as of last night it went down again. They are up to date as well.
02-14-2018 01:14 AM
I have no clue what's going on but last night at 9:27pm EST time finally started to get email notifications, again. Is there that much probems with the server or something that this keeps happening. Surely not on my end. Been able to view and software all up to date even though there has not been any new firmware updates for my models.
Love the cameras but getting to be unreliable for email notifications lately.
02-14-2018 06:35 AM
Got that, cytherea. What's the LED light status of the NetCam? For further isolation, try to reboot both NetCams, and check what's the result. If the issue recur, try to reset each devices and configure it again. If that doesn't work. Email us your contact details at WemoCares@Belkin.com so we can have this case further investigated by our esclation engneers.