06-11-2018 02:48 PM
i have 5 wemo mini switches and 4 wemo light switchs. i have had so many issues with the wemo mini's. this mornig i got up, i could see and control my switches with the wemo app, but my homekit app shows all 5 as no response. i went as far to unplug my wemo hub, alow for 30 seconds, then plugged back in. it reconnected to all my light switches, but none of my wemo mini plugs.
i have spent over $500 on wemo products, only to have to trouble shoot them every few days. i'm just about ready to through in the towel and get rid of the lot of it, and start over with something else.
unless it did a software update on its own, i didn't accept one. i cant figure out why it all the mini's would quit working at once with the wemo hub.
06-16-2018 08:38 PM
06-16-2018 10:26 PM
06-17-2018 08:08 PM
06-17-2018 08:48 PM
I power cycled the minis that were not working. Then this afternoon we lost power. Now all minis are offline, they are blinking orange/white pulled them all out let them stay out for about 1/2 hour then plugged back in. Still not connecting to the WeMo hub or router. Going to leave them plugged in overnight and see if they come back online. As a side note the two WeMo light switches light switches did come back online pretty quickly.
My iHome switches also came back online, as well as all my lutron dimmers.
Alright, Smokin-pig. Observe the outcome when you have it plugged overnight. If the issue still persists, send us an email with your contact details, and the link on this thread so we can have our escalation engineers assist you further.
06-20-2018 06:27 PM
So today I come home after work, none of my mini’s or light switches are working in HomeKit. Reset the hub and only two of the mini’s are working. For something that was supposed to make my life easier, this just raising my blood pressure
06-22-2018 04:35 PM
@Smokin-pig Let's get this case over to our Escalation Engineers so they can run further diagnosis on this case. Please email us on the email address provided above together with the necessary info. We'll wait for it.